EcoTrend Privacy Policy

 

Ecotrend Ecologics Ltd. (‘Ecotrend’) is committed to protecting your personal information and adhering to all legislative requirements with respect to protecting privacy.  This privacy policy will help you understand how Ecotrend collects, uses and safeguards the personal information you provide to us both on our site and through all other communications.

Ecotrend understands and takes seriously our legal obligations to protect your privacy. We have therefore made arrangements to secure against unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of personal information.

We do not rent, sell or trade our customer information and we do not use third party marketing agencies.  We track the browsing habits of visitors to our website to help us provide a more effective site, but all information is anonymous and cannot be used to identify individuals.  We use ‘cookies’ (small pieces of information stored by our server) to remember your preferences when you visit our website, to work more effectively with your web browser and to enhance your future visits.  

The information that you provide will be used to confirm and fill your order and process your payment.  We may also use your information to communicate with you about promotions and/or new products as they are made available.  You may choose how we communicate these opportunities to you (mail, email or fax) or you can request that we do not contact you for marketing purposes.

Where you are directed to another site to provide payment, Ecotrend only works with payment processors who use SSL protocol to encrypt your personal payment information.

 

Both electronic and ‘hard copy’ customer files are maintained in a private, secure facility and employee access is tracked and restricted to those who require the information to fill your orders or manage your account.

Any changes to our privacy policy will be communicated to you by the method you choose when you place your initial order with us.  We will also alert you to privacy policy changes by posting an information bulletin on the home page of our website.

Questions about your information and our privacy policy can be directed to privacy@ecotrend.ca or via mail at125 West 3rd Avenue,Vancouver,BC,V5Y 1E6 Canada  Attention: Privacy Officer.  

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